Roxana Norvais,L.C.P.C.
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Frequently asked questions
What is your typical process for working with a new customer?
A phone call or a text will be our first contact. We will do a short interview to find out what type of Counseling you and or your loved one/s are looking for.
We then find a date and time that works for you. The next step is noting insurance information, ( if in fact you want to file insurance).
I will give you a date and time that we can meet via cam or phone. The choice is yours.
What education and/or training do you have that relates to your work?
Masters Degree in Counseling Psychology.
Other credentials:
Imago Relationship Therapy, Internal Family Systems Therapy, Psychoanalytic Psychotherapy.
25 years plus of Study/reading group Jungian Psycholoanalytc Psychology.
See Psychology today for full resume. Text me anytime: 708-614-7359
Do you have a standard pricing system for your services? If so, please share the details here.
Pricing / Fee is usually dictated by your insurance company. If you choose to not pay insurance we can discuss that.
How did you get started in this business?
I've known I was going to be a therapist since I was in High School. It is my passion and my life's work.
What types of customers have you worked with?
I've worked with individuals, couples, families and conducted groups throughout my career.
Some examples of issues I have worked with:
Anxiety, Depression, Grief, P.T.S.D, couples work, (LGBT friendly), Divorce, parenting issues, family issues. Eating Disorders, ( anorexia,bulimia, compulsive eating), Domestic abuse, anger issues, Assericeness training, chronic pain, Midlife Issues, Adolescent issues, drug and alcohol issues, sexual abuse, sexuality counseling.
Describe a recent event you are fond of.
Meditation, Yoga, dance, analysis of films.
What advice would you give a customer looking to hire a pro in your area of expertise?
Do your research, check credential. Make sure you are a good match with your therapist. A good rapport is important.
What questions should customers think through before talking to pros about their needs?
What are your credentials? How many years have you been in practice? What is your Education? What is your methodology? Do you enjoy your work?