About
KTS has been engaged by over 200 companies to solve problems large and small. Our typical client has revenue between $50,000 to $250,000 although we have engaged firms with over $100,000,000 in revenues.
We have extensive experience in starting a new business, business plans, marketing, sales, accounting, cash flow , operations, management information, budgeting, profitability management, scheduling, and forecasting.
Please visit our web site at ktsconsultinggroup.com for more information.
Nothing is more exciting than solving customer problems. It is gratifying when working with customers and see a solution evolve and have the customer say, “ This was easier than I thought” or “Wow, I am so relieved to have this problem solved”.
We have done this over and over. The satisfaction of a happy client still puts a smile on our face. In a sense, solving problems is like working on a cross-word puzzle. We enjoy the process of solving as well as assuring the end product meet or exceed the customers expectations.
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Frequently asked questions
What is your typical process for working with a new customer?
Every consulting engagement is different. Most will include some of the following:
1. Clearly describe the problem. Often different individuals look at the same problem and describe it differently.
2. Lay out a plan including definition of the problem, the steps needed to accomplish the solution, and a schedule of activities with approximate time frames.
3. Ask many questions. Invariably, questions lead to more questions. The original definition of the problem often changes as we progress toward the solution.
4. Employ Active Listening. If several individuals are involved, we prefer to ask questions of each independently.
5. Research to discover how other organizations may have approached a similar problem.
6. Conduct short weekly meetings covering achievements, the schedule and anticipated conclusion dates.
What education and/or training do you have that relates to your work?
We have advanced degrees and many years of consulting. We don't like retirement. After years of accumulating knowledge and experience, we like to call on our background to help others.
To us, solving probolems is fun. Our fee structure reflects we don't do this for the money, rather for the fun of seeing our client's smile as difficult business problems begin to fade.
Do you have a standard pricing system for your services? If so, please share the details here.
Our fee structure starts at $25/hour for sole proprietorships. Our fees increase if annual revenues exced $100,000.
A quick phone call and discussion of the situation helps us give you a better idea of total costs involved.
How did you get started in this business?
We have been consulting for over 40 years.
What types of customers have you worked with?
We have worked in many industries including Publishing Banking, Contracting, Architects, Engineers, Sub-contractors, Home Builders, Food Brokers, Software Developers, Educational Institutions, and IT manufactures.
Describe a recent event you are fond of.
We enjoy the excitement when a client understands a new approach and can't wait to put it into effect.
What advice would you give a customer looking to hire a pro in your area of expertise?
Be willing to listen. Clients often know their business better than anyone else. Possibly too well. A consultant should provide a non-biased outside prospective that can broaden your view of the situation and lead toward problem resolution.
What questions should customers think through before talking to pros about their needs?
Describe their problem or issue on paper. This process helps both the client and the consultant begin an engagement with a common base understanding of what is to be solved.