About
With over 17 years of California Lemon Law experience, Jon has the background and experience to get you the best result. He sold cars at a major Bay Area dealership to pay his way through law school. After graduating he defended car dealers, but a few years later switched sides and began representing consumers in Lemon Law and dealer fraud matters, finally opening his own office in 2003. Since then he has resolved more than 1500 Lemon Law cases as a successful California Lemon Law attorney first serving the Sacramento metro area but now all of California. Jon is a true car guy, driving the same supercharged 2006 Mustang Saleen Convertible he’s had since new. And with manufacturers making cars ever more powerful, when it came time add a “chase car” to participate in manufacturers’ vehicle inspections he bought American again, this time going with an American Supercar – a 2016 Chevy Corvette Z06. Remember, American cars mean American jobs. With all the crazy stuff going on in the world lets make every effort to keep America strong.
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Frequently asked questions
What is your typical process for working with a new customer?
The Process
The process of getting help for your lemon law situation is fairly simple. The following is intended as a brief overview of the process. Each case is different and may require more or different steps. Here are the steps:
1. Information gathering: Please provide the year, make, and model, along with a short description of the problems. You may call us at (916) 663-6400, email us at [email protected], or fill out our contact form on the home page to let us know.
2. Review. After we review your documents we’ll chart out the repair history into a summary.
3. Discuss with You. We’ll then call or meet with you to discuss your situation, answer any questions you may have, and share with you our analysis of the strength of your case and an estimated time frame to resolve it.
4. Letter of Representation. If it is a case we both agree to pursue together we’ll provide you with a written letter of representation putting our agreement into writing. This agreement includes a provision making clear our fees are paid for by the manufacturer and do not come out of your recovery.
5. Demand Letter or File Suit. Our office will then either write a detailed demand letter to the manufacturer or file suit, depending on what you and our office decide is best in the situation.
6. Case Resolution. Through the efforts of our office and the manufacturer and/or its representatives or attorneys the case will likely settle pursuant to negotiations, at a mediation, at a mandatory settlement conference, or at trial. Most cases resolve early on and before a mediation takes place. It is important to remember that both sides are obligated to participate in good faith including working toward resolving the matter as soon as possible. We take this very seriously and most manufacturers do too.
What education and/or training do you have that relates to your work?
Has your vehicle been to the dealer for repairs for the same problem two or more times?
Is your vehicle still under themanufacturer’s warranty, or didthe warranty recently expire?
Are you tired of canceling plans and spending money because of an unreliable vehicle?
You may be driving A LEMON!
Call our office today at 916-663-6400