L & M Tax Service LLC

L & M Tax Service LLC

5.0 (7)
1 hire on Thervo
3 employees
10 years in business

About this pro

We listen and we care, we leave no stones unturned. We make sure you get all possible tax breaks. We provide excellent customer service and we make sure you understand everything we are dicussing, we answer all questions and concerns. We also provide you with Audit Protection not just for taxes, but it also cover you and anyone on your taxes as well as Identity Theft and more. We do all schedules, W-2's, (any and all) 1099's, etc...

We have been in business since 2008 and we are also registered on the IRS directory. I am also a bonded Notary/Signing Agent. We do Bookkeeping, we also turn on Utilities  for Residential and Business (Lights, Cellphones, Home Phones, Internet, Dish or Direct  TV, Vivint Home Security Alarm System, Anovia Payment Processing and Digital Talk Express). 

If you do not have a bank account or having trouble getting one, we can provide you with a Up-Scale Metal Prepaid Master/Visa Card without any monthly fees. You should not have to pay to get your own money, you work to hard for it, so why pay monthly fees to keep it.  

I get to meet a lot of different people and everybody have a different story. I love that, because you not only get to just meet new people, they confide in you. I have customers that call me just because they need to talk. I try to be a very good listener and let them know that i am there for them, not just to do their taxes or whatever services i may preform, but as a friend.

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Credentials

Grand Prairie, TX 75051
Email verified
Phone verified

7 Reviews

5.0

  • Zen Foy

    A friendly positive business experience. I highly RECOMMEND the L&M Notary service.

  • Tony

    Very customer service oriented. Very knowledge in her profession

  • Wonda Antoine

    Courteous

  • kimberly finley

    I'VE BEEN GOING TO L&M TAX SERVICE FOR MANY MANY YEARS THE STAFF IS AMAZING I LOVE THEIR SERVICE AND WOULD RECOMMEND THEY SERVICES TO OTHERS THE BEST TAX PLACE I'VE BEEN AT SO FAR!!!


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FAQs


What is your typical process for working with a new customer?

The process is I greet them with a smile and shake their hand(s), I get their paperwork, copy of Drivers License/ID card and Social Security for all that is going on their taxes. I offer something to drink and I have them to fill out a questionaire so I can better serve them, while I am making copies for my files. The customer can watch TV as I am putting in their information to break up the silence and I make small with them in between to make them confortable as possible. 


What education and/or training do you have that relates to your work?

Taxation from Ashford University, Strayer University and The Income Tax School. I keep up with all the tax laws and changes.  


Do you have a standard pricing system for your services? If so, please share the details here.

It varies because all customers have different issues. Once I find out what their issue is, if any, their fee will be revieled to them before any processing began.

 The way we give back to the community, most students returns are basically free. Meaning if their refund is $500 we charge $50.00, if they get back $1000 or more we charge $100, anything under $500 there is "NO CHARGE".


How did you get started in this business?

I got into the business because of a bad experience i had with a Tax Preparer in Houston in 1999. I was told my refund was almost $3000 and when i went to pick up my check i only received $289. I knew that wasn't right and i had heard of people doing that to others, so i said it was time for me to get educated so that i woud be able to help people in the right way and not take advantage of them.

They will leave my office with a full copy of their return, all paperwork including the worksheets. They will know every charge including banking fees. They will know execally what will deposit and I will answer any question they may have. I am not seasonal, i am opened year round, so i am always at there disposal, I do not move from place to place. 


What types of customers have you worked with?

I have worked with a lot of different customers. 1040EZ, 1040, 1040A, Schedule C's Business Owners large and small. 


Describe a recent event you are fond of.

I had a client who had not filed in 14 years. He/She was told that He/She had owed over $90,000. I was able to get her an offer settlement for $11,000


What advice would you give a customer looking to hire a pro in your area of expertise?

Get to know who you are turning your vital information over to. Ask questions and do your due diligence. Search them on the internet to look at reviews.


What questions should customers think through before talking to pros about their needs?

Making sure they are confortable with whom ever they are choosing. Make sure you get a good and clear understanding before anything is done. Most of all, know the price and have it in writing if possible


Services offered

Bookkeepers Business Tax Preparation Financial Advisors Payroll Services Individual Tax Preparation Tax Accountants Tax Preparation Services Accountants Data Entry Services Notaries Public