We listen and we care, we leave no stones unturned. We make sure you get all possible tax breaks. We provide excellent customer service and we make sure you understand everything we are dicussing, we answer all questions and concerns. We also provide you with Audit Protection not just for taxes, but it also cover you and anyone on your taxes as well as Identity Theft and more. We do all schedules, W-2's, (any and all) 1099's, etc...
We have been in business since 2008 we are registered on the IRS directory. I am also a bonded Notary/Signing Agent. We do Bookkeeping, we provide services to turn on Utilities for Residential and Business (Lights, Cellphones, Home Phones, Internet, Dish or Direct TV, Vivint Home Security Alarm System, Payment Processing and Digital Talk Express).
If you do not have a bank account or having trouble getting one, we can provide you with a Up-Scale Metal Prepaid Master/Visa Card without any monthly fees. You should not have to pay to get your own money, you work to hard for it, so why pay monthly fees to keep it.
I get to meet a lot of different people and everybody have a different story. I love that, because you not only get to just meet new people, you form a bond with them. They learn to trust you and that is a very good thing. I have customers that call me just because they need to talk or just to say hello. That's a good feeling, it lets me know that i am appreciated as much as they are, I give everyone respect, i don't treat people as just a customer, i treat them as a person, and i am very honest with them, regardless of their situation.
A friendly positive business experience. I highly RECOMMEND the L&M Notary service.
Very customer service oriented. Very knowledge in her profession
I'VE BEEN GOING TO L&M TAX SERVICE FOR MANY MANY YEARS THE STAFF IS AMAZING I LOVE THEIR SERVICE AND WOULD RECOMMEND THEY SERVICES TO OTHERS THE BEST TAX PLACE I'VE BEEN AT SO FAR!!!
I always greet them with a smile. You never know what a person is going through when they walk throght your door, a smile goes a long way. I seat them, offer them something to drink and if they have children with them i offer them a snack. I get their paperwork, copy of Drivers License/ID card and Social Security for all that is going on their taxes. I have them to fill out a questionaire so I can better serve them, while I am making copies for my files. The customer can watch TV as I am putting in their information to break up the silence and I make small with them in between to make them confortable as possible.
Taxation from Ashford University, Strayer University and The Income Tax School. I keep up with all the tax laws and changes.
It varies because all customers have different issues. Once I find out what their issue is, if any, their fee will be revieled to them before any processing began.
The way we give back to the community, all students under 18 returns are filed for free, especially if their parents are claiming them. Over 18 to 23 if their refund is $500 we charge $50.00, if they get back $1000 or more we charge $100, anything under $500 there is "NO CHARGE".
I got into the business because of a bad experience i had with a Tax Preparer in Houston in 1999. I was told my refund was almost $3000 and when i went to pick up my check i only received $289. I knew that wasn't right and i had heard of people doing that to others, so i said it was time for me to get educated so that i woud be able to help people in the right way and not take advantage of them.
They will leave my office with a full copy of their return, all paperwork including the worksheets. They will know every charge including banking fees. They will know execally what will deposit and I will answer any question they may have. I am not seasonal, i am opened year round, so i am always at there disposal, I do not move from place to place.
I have worked with a lot of different customers. 1040EZ, 1040, 1040A, Schedule C's 1120's, Business Owners large and small.
I had a client who had not filed in 14 years. He/She was told that He/She had owed over $90,000. I was able to get her/him an offer settlement for $11,000
Get to know who you are turning your vital information over to. Ask questions and do your due diligence. Search them on the internet to look at reviews. Check IRS to make sure they are active.
Making sure they are confortable with whom ever they are choosing. Make sure you get a good and clear understanding before anything is done. Most of all, know the fees and don't be afraid to ask if their rate changes with their refund.