About
MADLAB Design, LLC is an independent creative branding, marketing, and digital agency located in Portsmouth. Since 2004, we've been providing top-quality creative work to small businesses in New England.
Helping small business owners by providing agency-quality work for freelancer prices.
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Melissa M.
Frequently asked questions
What is your typical process for working with a new customer?
Usually gather project scope over the phone or email. I provide a detailed quote and timeframe. Client provides content, I work my magic. Client raves :)
What education and/or training do you have that relates to your work?
Over 20 years of experience working in advertising agencies, and in-house as a marketing director.
Do you have a standard pricing system for your services? If so, please share the details here.
Each project is different, and I strive to provide the same level of service and deliverables, regardless of budget.
How did you get started in this business?
I self-started. Landed a part-time role at a small agency and worked my way up.
What types of customers have you worked with?
I've work with mom and pop shops, to international brands and everything in between. My sweet spot: small business looking to grow their brand and digital presence.
What advice would you give a customer looking to hire a pro in your area of expertise?
You get what you pay for. Do NOT waste your precious marketing budget on cheap services like fiverr.
Fast, Cheap, Good. You only get two.