S&M Business Solutions

S&M Business Solutions

5.0Exceptional(6 reviews)
Offers online services
Offers online services

About

I love helping my clients get the biggest refund possible while also helping them get the deductions and credits they would usually miss!

What I enjoy about the work that I do is the people I do it for! All my clients are special and to me they aren't just my client, but they're apart of my family once they become a client and I treat them as such I go up and beyond for each one them getting them the biggest refund possible!


Highlights

1 employee
14 years in business
Serves Norfolk , VA
Offers online services

Social media


Photos and videos


  • Reviews

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    IM

    Ivy M.

    Miss Shanelle... i call her my (Tax Boo)‼️Is not only PROFESSIONAL but she is kind down to earth and goes above and beyond to make sure her clients are satisfied . She thoroughly and accurately goes through your taxes with a fine tooth comb ensuring that everything is correct and appeasing to her customers before even submitting your return i appreciate her courteous behavior as she gives you the opportunity to make the decision to proceed with the filing process ‼️I have been a loyal customer for 4/5 years now and I’ve never been more satisfied with anyone’s service as I’ve been with Shanelle and Ive been to several included but not limited to H&R Block . Look I made my husband a believer and he doesn’t trust anyone we’ve been rocking with her every year and I’m confident that we will continue ‼️We love Shanelle aka TaxBoo❤️
    ... Show more
    February 13, 2021

    TW

    Takiria W.

    Customer service
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    February 13, 2021

    DM

    Dawn M.

    Shenelle has always been wonderful to work with. She is always very friendly. And she always makes sure Im satisfied with her work before proceeding. I would highly recommend her work.
    ... Show more
    February 13, 2021

    KM

    Kelvin M.

    Honest supportive and professionally
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    February 13, 2021

    AH

    Ayesha H.

    Professional, timely, and accurate service is what I loved best working with S&M Business Solutions. Shanelle is outstanding and knows her stuff! Its always a pleasure doing business with someone I trust. I highly recommend her.
    ... Show more
    February 13, 2021

    CW

    Chiquita W.

    Very professional and willing to help with anything and will get the job done you will greatly be satisfied
    ... Show more
    February 13, 2021

    Frequently asked questions

    My typical process for working with a new customer is to always take the lead from the customer! I try and provide a safe 

    The education and training that I have started a long time ago from H&R Block back in 2002 and from there I've worked for a few of the biggest Tax brands around! And from working with those bigger brands is where I fell in love with the Tax Industry and decided that I wanted to be the one who could provide valuable tax services to the people from my community and since I've been doing it I decided that I wanted to provide my services to any and everybody who may need it, so I went back to school and I got my degree in Business Administration with a specialization in Accounting! And every year since I've opened my business I've been dedicated to learn as much as I about the tax industry, so therefore I attend different webinars and certifications to stay up to date on the latest tax laws and one day I hope to open a firm that can provide tax services to people in the Cannabis industry as well as all other industries out there, basically focusing more on minorities and helping them get a better understanding of their taxes! 

    Yes I do I usually charge based on my clients refund amount and I use thst strategy because I want my clients to keep more of their tax refund then having to pay it in order to get their return prepared, with that being my fees for a basic TaxReturn with a refund amount over $2500 I'll usually charge $450 for new clients and if your refund falls under that amount then I charge 10% of your refund! 


    Services offered

    Notary
    Business Consulting
    Business Tax Preparation
    Individual Tax Preparation
    Accounting
    Hr And Payroll
    Financial Services And Planning