Vertex Communication Group, Inc.

Vertex Communication Group, Inc.

5.0 (5)
12 employees
17 years in business

About this pro

Vertex is a Digital Marketing Agency who has partnerships with several mid-level and enterprise-level Email Service Providers. We are looking for organizations that either need a new ESP or require professional services assistance to get the most out of their current ESP.

www.vertexcommunication.com

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Credentials

Haymarket, VA 20169
Email verified
Phone verified

5 Reviews

5.0

  • Aaron W.

    Very knowledgeable team, always bringing new, creative ideas to the table. Customer Service is top notch, very responsive to any question/issue/inquiry. Definitely would recommend Vertex!

  • Bill H.

    The Customer service is through the roof! Deliverability has never been higher and we have over 3x the campaign response rates of numerous previously used email services. Rob Davies and Vertex are a HUGE asset to my marketing company.

  • John B.

    Vertex Communication is a very customer centric organization and work hard to ensure you're satisfied. They've been in the email industry for a long time so they have a ton of knowledge and understanding of digital marketing.

  • Chris N.

    Awesome to work with and extremely professional!


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FAQs


What is your typical process for working with a new customer?

We assess the current pain points that our customer had with their incumbent vendor with the goal to overcome these issues and automate any recurring tasks that were done manually in the past.


What education and/or training do you have that relates to your work?

Our team has decades of experience in the Digital Marketing space and we currently work with several large Companies and non-profits, such as MedStar, Great Call, Apria Healthcare and AARP.org to name a few.


Do you have a standard pricing system for your services? If so, please share the details here.

Our pricing is based on the scope of work required and typically starts at $500/month


How did you get started in this business?

Vertex was co-founded by Robert Davies and Andy Roberts in January of 2002. Like many new start ups, Vertex came into existance when our former company, Xpedite Systems, was bought out by a larger company who had the bright idea to change our comp plan.  Instead of taking a 50% paycut, we decided to go out on our own and the rest is history.


What types of customers have you worked with?

We work in the following verticals:

Non-profits, Publishers, Etailers, Affiliate Marketing, Healthcare, Gaming and Advertising.

We also take on resellers where smaller agencies can leverage our buying power to gain access to Enterprise-level ESPs, such as Adestra.com, iPost.com and Mapp.com,  without having to commit to long-term contracts or large monthly revenues.


What advice would you give a customer looking to hire a pro in your area of expertise?

Ask if they offer a trial.  Many ESPs require 12 month contracts and you end up either overcommitting or using a system that doesn't quite match your needs.  Vertex offers a try before you buy month to month trial to make sure the ESP we lined you up with matches your expectations.


What questions should customers think through before talking to pros about their needs?

What are your main goals?  Are you simply rate shopping or do you need assistance with taking your email marketing program to the next level?  If it's the later, you should give us a call.