Defense Data Recovery

Defense Data Recovery

5.0
2 employees
10 years in business

About this pro

Good morning I would like to set a WO (work order) in place for you this Saturday Morning. Please confirm Whats times is most convenient between 8am to 12-30pm or 1pm to 6:30pm. The scope of work includes: 1. upgrade of the presently installed 9-cam power supply system by adding new 8-cam power supply. 2. Review all existing cameras for repair, replacement or adjustments for best viewing. 3. Reinstall 16-cam system previously removed for data recovery. 4.Optimized System network for mobile preview. FYI: a Layer of data have been recovered from Hard drive on a Lorex DVR system. The data must be selected decoded to be viewed properly. The process takes time as the layer consist of almost 3TB of recovered data. Due to incorrect system programming of the DVR previously installed, the data is presently not Timed Stamped. The results is a Technician must pick bits of files to decode - only after decoding the clip may contain a Timed Stamped. There's no further cost attach to the pending WO. A temporary HDD would be installed as data recovery is ongoing on HHD we have removed. Thanks Any concerns feel free to let me know. Michael

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Credentials

New York, NY 10001
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Phone verified

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FAQs


What is your typical process for working with a new customer?

intake form via defensedatarecovery.com


What education and/or training do you have that relates to your work?

combined experinced and training i.e. secret or independant contract services spandin 50+ years


How did you get started in this business?

$95 per hour includes first hour free


What types of customers have you worked with?

residential, private and commercial


Describe a recent event you are fond of.
Hi from MCSI Defense Data Recovery. We spoke the other day and i have your info in cue
Message by ferero: Are you available to drop by today?, Saturday, October 28 2017, 11:01 AM
Are you available to drop by today?
Message by ferero: Hi. Thank ypu, Saturday, October 28 2017, 11:01 AM
Hi. Thank ypu
Message by You: I would call you first. Standby. can we discuss on the phone first. Thanks, Saturday, October 28 2017, 11:03 AM
I would call you first. Standby. can we discuss on the phone first. Thanks
Message by ferero: Sure are you free to speak now?, Saturday, October 28 2017, 11:05 AM
Sure are you free to speak now?
Message by You: no I am in a conference call, Saturday, October 28 2017, 11:07 AM
no I am in a conference call
Message by ferero: Ok. Sorry, do you know roughly when?, Saturday, October 28 2017, 11:08 AM
Ok. Sorry, do you know roughly when?
Message by You: I could answer some questions via text only but I would call you for a consult as soon as i am through with a client, Saturday, October 28 2017, 11:08 AM
I could answer some questions via text only but I would call you for a consult as soon as i am through with a client
Message by ferero: I only ask because I'm going to work now, so I would like to coordinate, Saturday, October 28 2017, 11:08 AM
I only ask because I'm going to work now, so I would like to coordinate
Message by You: Not long I would contact you as soon as I am through, Saturday, October 28 2017, 11:08 AM
Not long I would contact you as soon as I am through
Message by You: where do you work, Saturday, October 28 2017, 11:09 AM
where do you work
Message by ferero: I work In new rochelle, at costco. Too hectic to sit down and talk., Saturday, October 28 2017, 11:12 AM
I work In new rochelle, at costco. Too hectic to sit down and talk.
Message by ferero: I'm gonna give you my mother's number, she is treasurer. Incase I don't answer, Saturday, October 28 2017, 11:29 AM
I'm gonna give you my mother's number, she is treasurer. Incase I don't answer
Message by ferero: 9144712056, Saturday, October 28 2017, 11:29 AM
9144712056
Message by You: ok, Saturday, October 28 2017, 11:30 AM
ok
Message by You: I would talk to you first in a moment then either you or I or conference with her to explain the work order, pick up time and any additional estimates., Saturday, October 28 2017, 11:31 AM
I would talk to you first in a moment then either you or I or conference with her to explain the work order, pick up time and any additional estimates.
Message by ferero: Ok. No problem, Saturday, October 28 2017, 11:32 AM
Ok. No problem
Message by ferero: Do u think by Monday it can be completed...we have a meeting Monday night and it's imperative that we have the footage, it's it available, Saturday, October 28 2017, 1:12 PM
Do u think by Monday it can be completed...we have a meeting Monday night and it's imperative that we have the footage, it's it available
Message by ferero: 30 n 10th Ave mount Vernon NY 10550., Saturday, October 28 2017, 1:25 PM
30 n 10th Ave mount Vernon NY 10550.
Message by You: ok hang on, Saturday, October 28 2017, 1:26 PM
ok hang on
Message by You: name for the invoice please, Saturday, October 28 2017, 1:26 PM
name for the invoice please
Message by ferero: The church with a big parking lot in front of it. My email is [email protected] gmail.com, Saturday, October 28 2017, 1:26 PM
The church with a big parking lot in front of it. My email is [email protected] gmail.com
Message by ferero: William foretold, Saturday, October 28 2017, 1:26 PM
William foretold
Message by ferero: William forero, Saturday, October 28 2017, 1:26 PM
William forero
Message by You: ok, Saturday, October 28 2017, 1:26 PM
ok
Message by ferero: Church name is Iglesia pentecostal Alfa y Omega, Saturday, October 28 2017, 1:37 PM
Church name is Iglesia pentecostal Alfa y Omega
Message by ferero: My mom is 15 minutes away from the church...so as soon as someone cab pick it up she can be there, Saturday, October 28 2017, 1:48 PM
My mom is 15 minutes away from the church...so as soon as someone cab pick it up she can be there
Message by You: You can view and pay this invoice here: http://mcsi.camera/mcsi-ddr.pdf, Saturday, October 28 2017, 2:16 PM
You can view and pay this invoice here: http://mcsi.camera/mcsi-ddr.pdf
Message by You: You can minus deliver fee if you opt in for electronic delivery of the recovered files., Saturday, October 28 2017, 2:16 PM
You can minus deliver fee if you opt in for electronic delivery of the recovered files.
Message by ferero: Hey. I got two missed calls. Was that you calling?, Saturday, October 28 2017, 3:17 PM
Hey. I got two missed calls. Was that you calling?
Message by ferero: Paid, Saturday, October 28 2017, 3:26 PM
Paid
Message by ferero: Let me know when your half an hour away.., Saturday, October 28 2017, 3:26 PM
Let me know when your half an hour away..
Message by You: 2 minutes i am on the phone, Saturday, October 28 2017, 3:27 PM
2 minutes i am on the phone
Message by You: I have confirmation - please have system ready. A temp system will be provided with 2 temporary data drive until recovery is completed. See you later., Saturday, October 28 2017, 3:39 PM
I have confirmation - please have system ready. A temp system will be provided with 2 temporary data drive until recovery is completed. See you later.
Message by ferero: Ok. Sure. So yeah, let me know when you are getting close. I will have my mom rush over there., Saturday, October 28 2017, 3:46 PM
Ok. Sure. So yeah, let me know when you are getting close. I will have my mom rush over there.
Message by You: bravo lets hope for the best in recovery process., Saturday, October 28 2017, 3:47 PM
bravo lets hope for the best in recovery process.
Message by ferero: Amen to that. Hopeful because it is very very important. But if it doesn't, I do appreciate your help and effort., Saturday, October 28 2017, 3:53 PM
Amen to that. Hopeful because it is very very important. But if it doesn't, I do appreciate your help and effort.
Message by You: i like my job don't worry, Saturday, October 28 2017, 3:54 PM
i like my job don't worry
Message by ferero: You called me?, Saturday, October 28 2017, 5:46 PM
You called me?
Message by You: I don't think so - I would call you soon. May I am there in 10 minutes, Saturday, October 28 2017, 5:50 PM
I don't think so - I would call you soon. May I am there in 10 minutes
Message by ferero: OK I'll let them know., Saturday, October 28 2017, 5:50 PM
OK I'll let them know.
Message by You: attachment: Image, Saturday, October 28 2017, 6:57 PM
Message by You: Good morning. Just a followup and FYI Data Recovery. Please Standby for an update. Present diagnosis: Initial files are being recovered. However file systems on your hard disks camera cctv recorder in recovery mode "SCAN" there are files sized from 471.53 MB to as high as 3.5GB., Monday, October 30 2017, 11:30 AM
Good morning. Just a followup and FYI Data Recovery. Please Standby for an update. Present diagnosis: Initial files are being recovered. However file systems on your hard disks camera cctv recorder in recovery mode "SCAN" there are files sized from 471.53 MB to as high as 3.5GB.
Message by You: It would be 2 - 5 hours to complete loading all your files., Monday, October 30 2017, 11:30 AM
It would be 2 - 5 hours to complete loading all your files.
Message by You: This process allows us to SCAN deleted data for the period of time your requesting. At this time I would screenshot our findings. Once we are though with that. will need to select the specific file you have requested. Once that is done the recovery would have been completed. Standby! or text me if you have any questions. Michael, Monday, October 30 2017, 11:33 AM
This process allows us to SCAN deleted data for the period of time your requesting. At this time I would screenshot our findings. Once we are though with that. will need to select the specific file you have requested. Once that is done the recovery would have been completed. Standby! or text me if you have any questions. Michael
Message by ferero: Ok...sounds good any chance I can have something today?, Monday, October 30 2017, 1:20 PM
Ok...sounds good any chance I can have something today?
Message by ferero: Maybe pick something up on a a flash drive or something. Just to have something for tonigjy., Monday, October 30 2017, 1:38 PM
Maybe pick something up on a a flash drive or something. Just to have something for tonigjy.
Message by You: Ok standby, Monday, October 30 2017, 2:22 PM
Ok standby
Message by ferero: Heym..any news?, Monday, October 30 2017, 5:07 PM
Heym..any news?
Message by You: The raw files in your system that have been deleted or overwritten is not detail except for the file size. No time and date description. To know its time and date we need to trans-code the file first and view the video. It would cost thousands to recover all at once the full 2-TB of most recently deleted files and a lot of time trans-coding each file., Monday, October 30 2017, 5:08 PM
The raw files in your system that have been deleted or overwritten is not detail except for the file size. No time and date description. To know its time and date we need to trans-code the file first and view the video. It would cost thousands to recover all at once the full 2-TB of most recently deleted files and a lot of time trans-coding each file.
Message by You: attachment: Image, Monday, October 30 2017, 5:08 PM
Message by You: H.264 files that have been overwritten on your hard Drives are shown here., Monday, October 30 2017, 5:09 PM
H.264 files that have been overwritten on your hard Drives are shown here.
Message by You: The recovery process is roughly 5hours., Monday, October 30 2017, 5:09 PM
The recovery process is roughly 5hours.
Message by You: During the process I would select small bits of files to recover., Monday, October 30 2017, 5:09 PM
During the process I would select small bits of files to recover.
Message by You: Once they are recovered we begin trans-coding them to mp4 files which is view-able on most devices., Monday, October 30 2017, 5:10 PM
Once they are recovered we begin trans-coding them to mp4 files which is view-able on most devices.
Message by ferero: So what's your recommendation?, Monday, October 30 2017, 5:10 PM
So what's your recommendation?
Message by You: Once the files are recovered and trans-coded. Only at that time we can determine the specific content of the file including time and dates or which camera it is. After reviewing the first files we would have a better idea what level deep into the recovery we need to go., Monday, October 30 2017, 5:10 PM
Once the files are recovered and trans-coded. Only at that time we can determine the specific content of the file including time and dates or which camera it is. After reviewing the first files we would have a better idea what level deep into the recovery we need to go.
Message by You: Recommendation is: we have recovered your data. The problem is we have recovered all your data for the last overwritten cycle, Monday, October 30 2017, 5:11 PM
Recommendation is: we have recovered your data. The problem is we have recovered all your data for the last overwritten cycle
Message by You: That's is a lot of data to trans-coded., Monday, October 30 2017, 5:12 PM
That's is a lot of data to trans-coded.
Message by ferero: How much more $ are we looking at?, Monday, October 30 2017, 5:20 PM
How much more $ are we looking at?
Message by You: presently we are at 46 files. the last report was 26 files. files are in chunks of 611 MB to 3.50GB, Monday, October 30 2017, 5:20 PM
presently we are at 46 files. the last report was 26 files. files are in chunks of 611 MB to 3.50GB
Message by You: Most of the files a large. Even if we abort the project now it would still run you $200 to $300 in time spent on the recovery process and the files we have already recovered may be useless unless we are lucky to pick the exact file. in 1hour we got 46 files in 4 more hours we would have at least 200 files. I want to save on cost and in the interim allow that cost to override into possible additional work obviously needed at the church i.e your cameras needs restructuring, swiching around and you need to change the power supply which is for only 9 cameras. Because of the bad power supply it may affect the quality of the video footage after being recovered., Monday, October 30 2017, 5:21 PM
Most of the files a large. Even if we abort the project now it would still run you $200 to $300 in time spent on the recovery process and the files we have already recovered may be useless unless we are lucky to pick the exact file. in 1hour we got 46 files in 4 more hours we would have at least 200 files. I want to save on cost and in the interim allow that cost to override into possible additional work obviously needed at the church i.e your cameras needs restructuring, swiching around and you need to change the power supply which is for only 9 cameras. Because of the bad power supply it may affect the quality of the video footage after being recovered.
Message by You: So my point is that you need to tell me how much more time at best you think you can afford me to put into this as we speak, Monday, October 30 2017, 5:22 PM
So my point is that you need to tell me how much more time at best you think you can afford me to put into this as we speak
Message by ferero: Ok. Is there any possible idea of how much more time you think it will take and $., Monday, October 30 2017, 5:29 PM
Ok. Is there any possible idea of how much more time you think it will take and $.
Message by ferero: I know it's tough for you to say, but I need to have an idea because we are having a meeting tonight with the executive board, Monday, October 30 2017, 5:30 PM
I know it's tough for you to say, but I need to have an idea because we are having a meeting tonight with the executive board
Message by You: I have update your invoice and sent you a revised quote to include our regular Annual maintenance contract which includes an additional 12 hours of work at no extra cost., Monday, October 30 2017, 5:37 PM
I have update your invoice and sent you a revised quote to include our regular Annual maintenance contract which includes an additional 12 hours of work at no extra cost.
Message by ferero: So breakdown again what the $495 covers please, Monday, October 30 2017, 5:39 PM
So breakdown again what the $495 covers please
Message by You: Seeing that your owners were happy and I was happy to meet with them I think our relationship is in good timing so at this time its is best or most convenient that I ask you to agree to my annual maintenance agreement., Monday, October 30 2017, 5:39 PM
Seeing that your owners were happy and I was happy to meet with them I think our relationship is in good timing so at this time its is best or most convenient that I ask you to agree to my annual maintenance agreement.
Message by You: Otherwise if I charge you our regular rate you would not be able to afford it., Monday, October 30 2017, 5:41 PM
Otherwise if I charge you our regular rate you would not be able to afford it.
Message by You: Data recovery is very expensive work and takes a lot of time. I have recovered small files for thousands., Monday, October 30 2017, 5:42 PM
Data recovery is very expensive work and takes a lot of time. I have recovered small files for thousands.
Message by ferero: So if we pay and have the annual maintenance that would cover additional work that you mentioned as well as the recovery of what we are searching for?, Monday, October 30 2017, 5:43 PM
So if we pay and have the annual maintenance that would cover additional work that you mentioned as well as the recovery of what we are searching for?
Message by You: I think I am doing right by offering you a maintenance contract and prorate the hours into the work presently in progress. or tell me what you prefer., Monday, October 30 2017, 5:44 PM
I think I am doing right by offering you a maintenance contract and prorate the hours into the work presently in progress. or tell me what you prefer.
Message by You: The annual maintenance agreement is a gift. I have to not renew another client to take you as a new client., Monday, October 30 2017, 5:45 PM
The annual maintenance agreement is a gift. I have to not renew another client to take you as a new client.
Message by ferero: Yes it sounds very good, I just want to make sure I'm am understanding you well., Monday, October 30 2017, 5:45 PM
Yes it sounds very good, I just want to make sure I'm am understanding you well.
Message by ferero: So with $495 you will recover the footage and do a maintenance and help us update and be more efficient?, Monday, October 30 2017, 5:46 PM
So with $495 you will recover the footage and do a maintenance and help us update and be more efficient?
Message by You: The downside is the hours are prorated. so in a few months from now if an emergency then you'll need to pay by the hour. That's sometimes never happen. I have clients who needs me once or twice the whole year, Monday, October 30 2017, 5:46 PM
The downside is the hours are prorated. so in a few months from now if an emergency then you'll need to pay by the hour. That's sometimes never happen. I have clients who needs me once or twice the whole year
Message by You: The annual agreement bonfires my commitment to you and your security. It also adds me to your location as a Security Camera or CCTV security Director which also needs a city permit for your location. ($25). Just an FYI:, Monday, October 30 2017, 5:48 PM
The annual agreement bonfires my commitment to you and your security. It also adds me to your location as a Security Camera or CCTV security Director which also needs a city permit for your location. ($25). Just an FYI:
Message by You: There is a lot to put in place including optimizing the security immediately for proper remote viewing across all devices, Monday, October 30 2017, 5:50 PM
There is a lot to put in place including optimizing the security immediately for proper remote viewing across all devices
Message by You: I have not looked at the physical cameras on site but as time go by you may be encourage to install latest cameras., Monday, October 30 2017, 5:50 PM
I have not looked at the physical cameras on site but as time go by you may be encourage to install latest cameras.
Message by ferero: Yes I know that if there's any additional service we need outside of the regular maintenance , then yes we would have to pay extra., Monday, October 30 2017, 5:51 PM
Yes I know that if there's any additional service we need outside of the regular maintenance , then yes we would have to pay extra.
Message by You: yes you will - but those are never surprised fees and you would have an idea long in time and it would be necessary., Monday, October 30 2017, 5:52 PM
yes you will - but those are never surprised fees and you would have an idea long in time and it would be necessary.
Message by ferero: Ok, so the work you will continue to do in recovery is covered in the $495?, Monday, October 30 2017, 5:53 PM
Ok, so the work you will continue to do in recovery is covered in the $495?
Message by You: Yes the work in progress right now is at risk to abort unless we accept a maintenance contract. Or You'll need to decide on how much you would spend specific to the recovery in process. A maintenance agreement secures the impressions I gather after my first visit to your location and I felt compelled to work with you. So yes commit to the agreement and I would be working with you in all your cctv security needs., Monday, October 30 2017, 6:00 PM
Yes the work in progress right now is at risk to abort unless we accept a maintenance contract. Or You'll need to decide on how much you would spend specific to the recovery in process. A maintenance agreement secures the impressions I gather after my first visit to your location and I felt compelled to work with you. So yes commit to the agreement and I would be working with you in all your cctv security needs.
Message by ferero: OK sounds good. Now next year's maintenance fee contract renewal would be how much?, Monday, October 30 2017, 6:08 PM
OK sounds good. Now next year's maintenance fee contract renewal would be how much?
Message by You: I never overcharge my clients I have a few and I have to like you and you are guaranteed to see my work is the best. Just google Osaka Spa. in Manhattan. ask for Gina. Gina who is manager of the Lee's family business., Monday, October 30 2017, 6:09 PM
I never overcharge my clients I have a few and I have to like you and you are guaranteed to see my work is the best. Just google Osaka Spa. in Manhattan. ask for Gina. Gina who is manager of the Lee's family business.
Message by You: The Company is called OSAKA they are also Christians, They are Koreans and I manage the security cameras all their business. They own the building on 46th street near times square, Monday, October 30 2017, 6:09 PM
The Company is called OSAKA they are also Christians, They are Koreans and I manage the security cameras all their business. They own the building on 46th street near times square
Message by You: I am not usually concern about references. Because I have never had a bad report on my CCTV work. I am also a workaholic some folks keep telling me. So I have not raised my AMC since I started it 5 years ago., Monday, October 30 2017, 6:12 PM
I am not usually concern about references. Because I have never had a bad report on my CCTV work. I am also a workaholic some folks keep telling me. So I have not raised my AMC since I started it 5 years ago.
Message by You: I would be in office another 15 or 20 minutes as I have been in office on your project most of this day.,, Monday, October 30 2017, 6:13 PM
I would be in office another 15 or 20 minutes as I have been in office on your project most of this day.,
Message by ferero: Wow...thank you so much. We believe faithfully as Christians and also generally optimistic people. I just paid it, please check it to make sure, Monday, October 30 2017, 6:16 PM
Wow...thank you so much. We believe faithfully as Christians and also generally optimistic people. I just paid it, please check it to make sure
Message by You: I will - thank you - and I would pursue your work order as unto the Lord. We are presently at 73 files and a little over 4 hours of data recovery in the process. Regardless unless the actual imagery is corrupt from the bad power system which is the reason you have had that annoying beep its because the power weren't sufficient for 16 cameras. All in all the layer of data which was deleted is accessible. Sorry you did not get the visual clip for your meeting tonight but if its there we will get it and those other issues in security cameras you rest assured we know exactly what to do to upgrade everything and your team could access your cams from home or at work., Monday, October 30 2017, 6:22 PM
I will - thank you - and I would pursue your work order as unto the Lord. We are presently at 73 files and a little over 4 hours of data recovery in the process. Regardless unless the actual imagery is corrupt from the bad power system which is the reason you have had that annoying beep its because the power weren't sufficient for 16 cameras. All in all the layer of data which was deleted is accessible. Sorry you did not get the visual clip for your meeting tonight but if its there we will get it and those other issues in security cameras you rest assured we know exactly what to do to upgrade everything and your team could access your cams from home or at work.
Message by You: Thank you sir, I have seen your acceptance AMC and the payment was sent to my bank. Standby and have a good night. As the need arise feel free if you do have a concerns call or text. Thanks. Michael., Monday, October 30 2017, 6:28 PM
Thank you sir, I have seen your acceptance AMC and the payment was sent to my bank. Standby and have a good night. As the need arise feel free if you do have a concerns call or text. Thanks. Michael.
Message by ferero: Thank you. Whenever the video is really we will use it. Thanks, Monday, October 30 2017, 6:40 PM
Thank you. Whenever the video is really we will use it. Thanks
Message by You: What we need to do now is take the last and fist file decode them - if there is not a time stamp writen on them from your dvr you would need to look at them to realized when it was. most dvr do include timestamps on videos. The downsides are there is 16 cameras and the file sized doesn't say which camera number it is. but most likely the larger file size would be the camera with more activities. Let get to work., attachment: Image, Tuesday, October 31 2017, 10:09 AM
What we need to do now is take the last and fist file decode them - if there is not a time stamp writen on them from your dvr you would need to look at them to realized when it was. most dvr do include timestamps on videos. The downsides are there is 16 cameras and the file sized doesn't say which camera number it is. but most likely the larger file size would be the camera with more activities. Let get to work.
Message by You: So essentially this is the before and after Screenshot of the hard drive recovery single layer. Depending on how far back in the recovery you need to go ideally this process can be continued unto the beginning of the life of the hard drives storage capacities. It can be very time consuming and a meticulous process., Tuesday, October 31 2017, 10:09 AM
So essentially this is the before and after Screenshot of the hard drive recovery single layer. Depending on how far back in the recovery you need to go ideally this process can be continued unto the beginning of the life of the hard drives storage capacities. It can be very time consuming and a meticulous process.
Message by You: Thanks boss! I was in Walden town all day today - just stopped in office for tools. Will make proper determination tomorrow. M., Wednesday, November 1 2017, 6:20 PM
Thanks boss! I was in Walden town all day today - just stopped in office for tools. Will make proper determination tomorrow. M.
Message by ferero: Cool...thank you, Wednesday, November 1 2017, 6:39 PM
Cool...thank you
Message by You: Good morning I would like to set a WO (work order) in place for you this Saturday Morning. Please confirm Whats times is most convenient between 8am to 12-30pm or 1pm to 6:30pm. The scope of work includes: 1. upgrade of the presently installed 9-cam power supply system by adding new 8-cam power supply. 2. Review all existing cameras for repair, replacement or adjustments for best viewing. 3. Reinstall 16-cam system previously removed for data recovery. 4.Optimized System network for mobile preview. FYI: a Layer of data have been recovered from Hard drive on a Lorex DVR system. The data must be selected decoded to be viewed properly. The process takes time as the layer consist of almost 3TB of recovered data. Due to incorrect system programming of the DVR previously installed, the data is presently not Timed Stamped. The results is a Technician must pick bits of files to decode - only after decoding the clip may contain a Timed Stamped. There's no further cost attach to the pending WO. A temporary HDD would be installed as data recovery is ongoing on HHD we have removed. Thanks Any concerns feel free to let me know. Michael, Thursday, November 2 2017, 11:09 AM
Good morning I would like to set a WO (work order) in place for you this Saturday Morning. Please confirm Whats times is most convenient between 8am to 12-30pm or 1pm to 6:30pm. The scope of work includes: 1. upgrade of the presently installed 9-cam power supply system by adding new 8-cam power supply. 2. Review all existing cameras for repair, replacement or adjustments for best viewing. 3. Reinstall 16-cam system previously removed for data recovery. 4.Optimized System network for mobile preview. FYI: a Layer of data have been recovered from Hard drive on a Lorex DVR system. The data must be selected decoded to be viewed properly. The process takes time as the layer consist of almost 3TB of recovered data. Due to incorrect system programming of the DVR previously installed, the data is presently not Timed Stamped. The results is a Technician must pick bits of files to decode - only after decoding the clip may contain a Timed Stamped. There's no further cost attach to the pending WO. A temporary HDD would be installed as data recovery is ongoing on HHD we have removed. Thanks Any concerns feel free to let me know. Michael
Message by ferero: Sounds good. I will check to make sure we have someone available since I work saturday. I will let you know shortly, Thursday, November 2 2017, 11:35 AM
Sounds good. I will check to make sure we have someone available since I work saturday. I will let you know shortly
Message by You: Ok!, Thursday, November 2 2017, 3:11 PM
Ok!
Message by You: I am in office late tonight. Please confirm the WO. Thanks. We can plan another day in advance but presently I suggest its important to reinstall your system and quickly readjust some of your onsite cameras and check for RPM networking for Remote Profile Monitoring via cell phone etc. At minimal your security is paramount and it is important to have your cameras back. The data is being analyse and decoded. It is time consuming and remember i have to snatch small pieces of files to guide me on where in the batch to find your specific Sunday 15th files. plus I have to look at files for 16 cameras before narrowing it down. The AMC agreement is good that way the recovery can be ongoing. It is important to assess the present status of quality cameras on site location also. eventually I would install a demo Newly updated system for your convenience and security for a test. Once that is in place after a few months you could out-rightly purchased the system., Friday, November 3 2017, 7:30 PM
I am in office late tonight. Please confirm the WO. Thanks. We can plan another day in advance but presently I suggest its important to reinstall your system and quickly readjust some of your onsite cameras and check for RPM networking for Remote Profile Monitoring via cell phone etc. At minimal your security is paramount and it is important to have your cameras back. The data is being analyse and decoded. It is time consuming and remember i have to snatch small pieces of files to guide me on where in the batch to find your specific Sunday 15th files. plus I have to look at files for 16 cameras before narrowing it down. The AMC agreement is good that way the recovery can be ongoing. It is important to assess the present status of quality cameras on site location also. eventually I would install a demo Newly updated system for your convenience and security for a test. Once that is in place after a few months you could out-rightly purchased the system.
Message by ferero: Hey...sorry I just found out that my parents are available tomorrow at 12:30, Friday, November 3 2017, 10:40 PM
Hey...sorry I just found out that my parents are available tomorrow at 12:30
Message by You: Let's do it. We don't do ladders and heavy hardware so kindly have the normal Ladder if we need to refocus a few cameras. See you at 2pm., Friday, November 3 2017, 10:42 PM
Let's do it. We don't do ladders and heavy hardware so kindly have the normal Ladder if we need to refocus a few cameras. See you at 2pm.
Message by ferero: Ok..., Friday, November 3 2017, 10:42 PM
Ok...
Message by You: As I am close by I will call you or text: presently enroute, Saturday, November 4 2017, 2:54 PM
As I am close by I will call you or text: presently enroute
Message by You: On location 10-15minutes sorry for any delays., Saturday, November 4 2017, 4:54 PM
On location 10-15minutes sorry for any delays.
Message by You: Here Sir, Saturday, November 4 2017, 5:01 PM
Here Sir
Message by ferero: Ok., Saturday, November 4 2017, 5:14 PM
Ok.
Message by You: I'm through just waiting for anyone to relieve me and verify alls done, Saturday, November 4 2017, 8:35 PM
I'm through just waiting for anyone to relieve me and verify alls done
Message by You: Just in: MCSI BULLETIN; 27 on count shot and kill during church service in texas, Sunday, November 5 2017, 3:10 PM
Just in: MCSI BULLETIN; 27 on count shot and kill during church service in texas
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What advice would you give a customer looking to hire a pro in your area of expertise?

be very critical, ask for referrences.


What questions should customers think through before talking to pros about their needs?

exactly what is the problem. speak clearly. we can and we will help.


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