Hedgehog Digital
About
We help small and medium sized healthcare and medical spa businesses grow their clientele.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
Strategy session with a full marketing analysis and plan of action - we do not typically discuss services or pricing without this process. Otherwise it would be a bit like a doctor writing you a prescription without diagnosing you first.
In other words, Malpractice.
What education and/or training do you have that relates to your work?
MBA, Marketing Certification from Corporate Executive Board
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure whoever you work with truly understands the problems are trying to solve (and even the problems you may not be aware of) before they start pitching you on what they can do.
What questions should customers think through before talking to pros about their needs?
Customers need to understand a few things for themselves:
what are my most profitable offerings?
whay are the best customers for my business?
what customers do I not want to take on?
where do I want my business to be in 6 months? 12 months? 3-5 years?
what would be the first problem I would solve if given a magic want to make it disappear?