Rich's Web Design

Rich's Web Design

5.0 (12)
1 employee
25 years in business

About this pro

Rich’s Web Design of Kernersville, NC can design or upgrade your web site in a professional, creative and imaginative manner. If you look through the clients you will see sites that are individual, clean and built properly so that search engines will find them. Small and medium-sized business web sites are aggressively maintained. If determining your ROI is important … Contact us ASAP!

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Kernersville, NC 27284
Email verified
Phone verified

12 Reviews


  • Jim B.

    Rich's, attention to detail, response to questions or issues are handled quickly and efficiently. Utilize his knowledge to educate yourself on internet best practices, good newsletter content and analysis and review on performance. Will continue to utilize his company for support on web activities.

  • Nancy B.

    Rich has been taking care of our web page for many yrs. I would think it has been over 15yrs. He is the reason we are as busy as we are. He is never to busy to take care of us. He always does a great job. We are so happy with his work that we are always telling people to call him. If you are thinking of working with someone give him a try...You will be happy you did.

  • Andrea J.

    Rich is very easy to work with and provides great feedback and suggestions for creating an optimal business website. We have been very pleased with our experience and he is extremely prompt in answering emails/texts regarding changes and modifications to the website. He is very knowledgeable and creative and I was pleased that after a brief meeting regarding what we envisioned for our new site, he had a temporary site ready in a few days for us to modify. We go live tomorrow with our new website which is much more user friendly and visually pleasing.

  • Alison L.

    Wow! I am always so impressed every time I ask Rich to make an update on my website or help me with other aspects of my business to make it grow. He is so up to date and always helps keep my business current to help it grow. He is super quick in returning my requests and makes changes/additions for me right away. Rich is truly a professional and I highly recommend him to anyone wanting any type of website building!

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What is your typical process for working with a new customer? - 

The Initial Meeting – This meeting usually take place at your office or via the telephone, and takes about an hour. They are completely free and without obligation. The initial meeting is an exchange of information and ideas. We’ll answer any questions you have, and find out what kind of web site you are planning or considering. The purpose is to provide you with enough information to allow you to decide whether you want to go on to the next step, the writing of an estimate.

Estimate Preparation – If, after the initial meeting, you decide to go forward, I will spend more time gathering information, usually by email or phone, and write a detailed estimate for the potential web site.

Signing of Contract –Rich’s Web Design prepares a complete contract including a detailed description of the planned web site and a cost estimate. 50% of the total estimated cost is due upon signing of the contract.

Keyword Research – The initial phase involves the setting of objectives and goals, a survey of the competition and an idea of your company’s hopes and desires for your web site. Proper analysis of a company’s real needs enables appropriate solutions to be proposed in line with established budgets. Not everyone needs a web site the size of or .

Competitor Analysis – One has to know and understand the competition. What works and what does not work is key.

Creation – At this stage, the overall concept of the web site’s presence is established: defining the page look, the navigational ergonomics and the web site structure. Content management needs, together with their technological solutions, have already been taken into account for maximum effectiveness.

Feedback – The feedback phase is vital to a professional web site. This will insure accurate representation of your company and be pleasing to you, the owner. Efficient methods allow clients to monitor their projects’ progress stages and to participate to the fullest in the construction of their web sites. Yes, we believe in the philosophy that,”The customer is always right”, … but that still does not preclude us from informing clients as to what will and will not work. We are professionals and give necessary and educated advice when needed.

Launch – The launch phase consists of carrying out final checks in terms of technology and use. Optimizing content for the various search engines and services also involves promotion to target audiences, on-line submissions, and the necessity of on-line partnership strategies.

Directory & Site Submission – There are still some well know directories or related web sites where inbound links can be requested.

Social Networks – Creating the most appropriate social networks is also imperative. Whether it is solely Facebook, Twitter, LinkedIn, YouTube … social networks are here to stay.

Maintenance – One of the most important aspects of a website’s success is its evolution and maintenance. Updates should be simplified and adapted to customer needs. Analyzing site usage and new marketing opportunities will ensure a permanent competitive edge as markets and technologies evolve.

What education and/or training do you have that relates to your work?

21 years of Rich's Web Design experience.  ECPI training, MMusic from ECU, BMusic from University of Michigan.

Do you have a standard pricing system for your services? If so, please share the details here.

What types of customers have you worked with? - My customers range from local attorneys, to national insurance carriers, to ecommerce furniture stores, to many non-profits, etc.

What advice would you give a customer looking to hire a pro in your area of expertise?

Research based on actual customers, reviews, SEO performance whether web performance goals are tracked and reported on a regular basis.

What questions should customers think through before talking to pros about their needs?

What are your web site goals?  Who are your competitors?  Will you have a process of creating regular / fresh content? Do you have a current web site that needs updating or will you need one designed from scratch?

Services offered