About
Eco-Friendly Income - Tax Prep Services is dedicated to our client's tax needs and our environment. Our Tax services goes far & beyond to fulfill each one of our client's needs! We realize each tax situation is different so we offer an array of accommodations. Believing is seeing Eco - Friendly Income Tax Prep Services model! Great customer service is a right to all customers!
-Eco Friendly Tax Prep
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Darlene T.
Frequently asked questions
What is your typical process for working with a new customer?
A Zoom or Google Meeting. Contactless interaction.
What education and/or training do you have that relates to your work?
I am a college graduate. I've worked for Intuit (TurboTax), H&R Block, Private Accounting Firms, and have been in business 4 years by myself. I've been preparing tax returns for over 9 years. Assisting tax payers that owe taxes to their state, local (city/town) & IRS (Internal Revenue Service). I assist with setting up payment arrangements for clients, provide extension payment service to the IRS, state, and local and I also clear owed balances (no guarantees) to the IRS depending on your tax situation.
How did you get started in this business?
I started by enjoying numbers and helping people. H&R Block is my foundation of my beginnings. I've worked in Las Vegas & North Dakota preparing taxes at H & R Blocks. I was going to prepare at a Block in Michigan but I found an better opportunity with Intuit. I've tried to get in many times with the IRS during the Obama's administration & received a letter that I was moving to the next step to get hired & then they froze hiring for the government that year. My timing always seemed to be off with applying with the IRS, so I figure it must be meant for me to provide my services through my own business to people that want assistance or are in need of help with their tax situation.
What types of customers have you worked with?
I've worked with the following tax situations:
Retirees
Individual
Small Business (LLC, Sole Proprietor & some S-Corp
Specialize in preparing Trucker's Taxes
Describe a recent event you are fond of.
I enjoy accessing, learning & experiencing different tax situations. I love assisting my retirees with preparing their tax return.
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask questions do not just be giving people your personal & financial information. Pay attention to see if they become aggravated by your questions or concerns about your taxes and financial stance on your situation and make your decision based off this interaction with that tax professional to see if that's the correct tax person for you. Energy, body language & response is critical when making decisions in life.
What questions should customers think through before talking to pros about their needs?
Ask a newly hired tax professional/preparer questions like, "on an average or in general for my specific tax situation, about how many client's tax situation is like or close to mines have you taken care of over your years of preparing taxes & were successful at preparing?"