Khris The Geek
About
I've been fixing computers and phones for over 14 years. I've had 100's of customers with dozens of them as reoccurring customers. I take you issue and make it my own. I prefer to set up a call so we can discuss the details of your issue. Sometimes texting back and forth context can be lost. I have a bachelors degree in Computer and Information Systems. I have masters degree in Information Assurance.
here is my LinkedIn profile: https://www.linkedin.com/mwlite/in/khristopher-davidson-793675120
Highlights
Photos and videos
No reviews (yet)
Frequently asked questions
What is your typical process for working with a new customer?
I'll introduce myself and ask the customer to do the same, exchange contact information, and gather as much information I can in regards to the customers problem. I'll also ask if the contender had and special recommendations, questions, or concerns.
What education and/or training do you have that relates to your work?
My past experience as a helpdesk technician at then university of Detroit Mercy from 2008-2017 has giving a lot of my knowledge and experience. I worked on a lot of computers, tablets, and phones with my own business since 2010. I do have a bachelors degree and a masters degree in Computer & Information Systems and Information Assurance respectively.
Do you have a standard pricing system for your services? If so, please share the details here.
It usually depends on piece of parts and distance I would have to travel. Part prices can fluctuate but for a laptop screen replacement, the price and start around $30 and go up to a couple hundred dollars depending on the specs of the screen. Labor can be as crap as $20 but and go up depending on the job. I would say on a average I charge $40-75 for labor but if it's a more difficult job the price will go up.
How did you get started in this business?
My job at the university of Detroit Mercy with computers starting in 2008. After breaking my iPhone screen in 2008, I looked up parts and videos on goes to fix it myself and completed the job with no issue.
What types of customers have you worked with?
No sir how to answer this questions but I've dealt with a wide range of customers working in customer service for years.