We treat our customers like family because we are a family operation. We are constantly reviewing tax laws and cases to ensure that our clients have the best outcome - lower taxes.
I've had my taxes done by Brooks Tax Service for 5 years and referred my family and friends, they are professional, friendly, thorough and very reasonable.
We will typically have a free phone consultation to determine the services needed by client. We then send the client a price quote. If the client decides to move forward, we send them a short demographic questionnaire and an agreement requiring a small deposit to begin work. The client is given a secure portal to send and receive documents. We stay in touch with our clients throughout the process to make sure we have a good line of communication.