Keene Systems, Inc.

Keene Systems, Inc.

40 employees
34 years in business

About this pro

We’re a 30-year-old boutique software consulting firm in New Hampshire with a staff of 30+ developers. We employ a wide range of technologies & serve many industries. We make companies more efficient by writing custom web software to improve manual processes and better manage operations. We develop software to manage things like Customer Data, Billing, Time Tracking, Inventory, Compliance, Reporting, Operations & Complex Process Workflows. We develop custom software vs. one-size-fits-all, off-the-shelf software that doesn’t meet a company’s unique needs. See:

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Plymouth, NH 03264
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What is your typical process for working with a new customer?

Initial Phone Call with Lance Keene

Develop Requirements & an Estimate

Approve Estimate and Start Woek

Develop, Meet & Refine

Test, Accept and Deploy

Maintain & Expand

What education and/or training do you have that relates to your work?

We have been in business for 30 years and Lance Keene, the founder of Keene Systems, has 40 years’ experience in custom software development. Over the course of his career he and his team have written software for companies such as Mack Trucks, Bayer, Calvin Klein, Hershey, IBM, Kimberly Clark, Lindt, Sara Lee, Pfizer, BAE, L'oreal, Ocean Spray, Dana Farber, Tootsie Rolls, Guiness, Texas Instruments, and CVS. (see full client list:

Do you have a standard pricing system for your services? If so, please share the details here.

We work on an hourly basis after first defining a scope of work.

How did you get started in this business?

Lance Keene started writing software in high school in the 1970s. Then went into the Army as a programmer. Then got a degree in computer science from Florida Institute of Technology. In his 3rd year, 1987, he founded Keene Systems, Inc. and now has more than  40 employees.

What types of customers have you worked with?

We have developed software for some of the most prestigious companies in the world:

National Geographic
Mack Trucks
Texas Instruments
NSTAR Electric & Gas
Kimberly Clark
Monsanto Agricultural 
Harris Corporation
BAE Systems
Elizabeth Arden
Mary Kay Cosmetics 
Calvin Klein Cosmetics 
Ralston Foods
Sara Lee Bakery 
Hershey Canada 
Cadbury Beverages 
ormel Foods Corporation 
Perdue Farms
J.M. Smucker Company
Ocean Spray Cranberries
Tootsie Rolls Industries
Uncle Ben's
McCormick &  Company
Lindor Chocolate
Butterball Turkey
Birds Eye Vegetables
Reynolds Aluminum
Pontiac Foods (Kroger)
Dartmouth-Hitchcock  Medical Center
Dana Farber Cancer Institute
Partner's Healthcare
Caritas Christi Health Care
Janssen Pharmaceutica 
Lonza Biologics 
Pfizer Animal Health 
GlaxoWellcome (UK) 
Bayer Corporation 
Ciba Self Medication
Mohawk Fine Papers
Haley & Aldrich
Prestone Products
State Street Research
Informa Global Markets
Kamakura Corporation
Homesite Insurance
Mass. Division of Insurance
Mass. Board of Medicine
Cengage Learning

Describe a recent event you are fond of.

On Oct 4, 2017, after 17 years of work I finally poured the footings for the medieval castle I am building. See:

What advice would you give a customer looking to hire a pro in your area of expertise?

Ask how long have you been in business?

How many employees?

What types of systems do you develop?

Are your billing rates typically lower than typical Boston rates?

What questions should customers think through before talking to pros about their needs?

Have you written a requirements document or at least have a to do list?

Services offered

Web Design Companies Data Analysis IT Consultants App Developers Mobile App Designers Web Developers Software Developers