Brownell Auto Sales & Service

I’ve never stressed about my car less! I took my vehicle to the dealership for 4 years and drained my wallet over unnecessary costs. But not here!! Chris and John run the show at the front desk and tell you exactly like it is, no B.S. Costs are all accurate and honest, and they actually try to keep prices low for you!! They have haggled with auto-part yards to find me the most cost effective parts when my Subaru needs love. They are a small (looking) auto body that pumps out ALOT of vehicles. I was originally sent over to Brownell for service via CarStarr. While waiting I realized the fitchburg police entrust them with their patrol vehicles for service. I made the safe assumption they must be good and gave ‘em a try. 1 year later and I would never dream of going anywhere else with my car. Quaintly owned by Father and son, they are honest, personable, and cut ALL THE BS out of getting your car serviced. My 2014 Subaru Legacy feels brand new every time I get it back. They are the best of the best.

We can’t thank the owner John enough for helping our son. He goes to FSU and we are two hours away so we were looking for a trustworthy place for him to take his truck to have his brakes repaired.

When I called and spoke to John he didn’t hesitate and told me to send him over so he could meet him and take a look.

He not only took a look but he hopped in the truck and went for a ride with our son to feel how the brakes were.

That gave us peace of mind because when once he saw how bad they were he suggested our son not ride the truck until he dropped it off to be serviced.

We highly recommend Brownell’s and will definitely use them again when needed!!

Excellent staff & Service!!

They are excellent mechanics and wont price gouge. They have worked on my 2010 Chev HHR and my 2002 Vintsge Mazda Miata SE. Very nice guys.

Great service

Fast Friendly Reliable

They make you feel at home.

Very thankful to have such a reliable source to take care of our cars.

I have been a customer for more than 2 decades. My experience with John has always been professional, respectful and often above and beyond. John doesnt just sell you what he has on the lot. He listens to understand what you are interested in and what you are prepared to spend.

He doesnt waste words and always delivers on his commitments. I also have been very pleased with the service work from the garage. The staff have always been friendly and courteous.

Brownells makes the car buying experience as simple and friendly as it can be.

The big dealers cant compete with the buying, selling, trading and repair experience that John and his team deliver. He is olde school small business!

As usual, it was a comfortable experience. John is a personable man, and understands what makes good business sense for himself AND his customers. I have always found him to be honest and fair.