Superlative Tax Service

Superlative Tax Service

5.0 (1)
1 hire on Thervo
1 employee
6 years in business

About this pro

Superlative Tax Service mission is to provide dependable and quality service of accounting and tax preparation assistance to all sectors of industry, commerce, and individuals. We shall endeavor to provide our services in a comprehensive and cost-competitive manner while providing our customer care advantage.

Read more about this pro


Credentials

Lithonia, GA 30058
Email verified
Phone verified

1 Review

5.0

  • Donovan H.

    Very thorough and friendly- worked around my hours and processed my taxes quickly. We will use superlative tax in the future.



FAQs


What is your typical process for working with a new customer?

I generally speak with a potential customer on the phone to get an understanding what they need in regards to tax preparation and answer any questions they may have pertaining to their documents they should provide me to allow them their full credits and proper filing.  Additionally, I inform them that I can meet with them personally one-on-one or if they prefer, all documents can be uploaded to me through the encrypted server I use to complete their income taxes.


What education and/or training do you have that relates to your work?

I have over 25 years in the tax industry.  I was Gold Certified from Liberty Tax Service and have worked as an Office Manager for this company prior to branching out on my own to start my own business.

I am presently enrolled at Florida Institute of Technology for my BS degree in Information Technology with a graduation date in 2018.

I have participated in the IRS voluntary Annual Filing Season Program for the last 4 years, obtaining well over the required 18 hours of continuing education for federal tax law to aspiring for a higher level of professionalism.

I am an IRS Authorized E-file provider.


Do you have a standard pricing system for your services? If so, please share the details here.

My pricing is based on the complexity and time consumption that is required for each income tax I complete, so it varies, but I use a general category of Simple, Medium and Complex and Schedule C (business owners) and the price range usually falls in the range of $150-$400.


How did you get started in this business?

I have been doing taxes since the age of 18 for family and friends, as the years progressed I chose to work in a company based setting such as Liberty Tax service where I obtained the level of Gold certification prior to my endeavor of beginning my own business in May of 2016. I have over 25 years experience in the business, and I enjoy immensely all the facets of the business, particularly meeting new clients, learning about them as individuals and doing all that I can to exceed their expectations as we work together to accomplish present and future tax planning endeavors.


What types of customers have you worked with?

Individuals

Small businesses

Self-employed

Truck drivers

Contract workers

W-2 employees


Describe a recent event you are fond of.

My most recent event that I am very fond of an overwhelmingly proud of, is the endeavor of starting my own business.  I remember so vividly setting my mind on beginning this journey the day after the tax season ended at the franchise I was working as an Office Manager.  It was very enlighting and so informative the step by step process I went through to obtain my licenses, certifications, IRS approval to become an E-file provider, it was time well spent as well as challenging, but the end result was everything and more than I expected. I am looking forward to the ongoing journey.


What advice would you give a customer looking to hire a pro in your area of expertise?

My advice to anyone looking to hire a pro in my area of expertise, is to ask the questions that are pending on your mind, to gather their level of knowledge and their willingness to assist you whether you will become a client or not, this will show you who truly is in this business for the joy of servicing, not just the monetary value that it will ultimately provide.


What questions should customers think through before talking to pros about their needs?

1. Have you prepared a tax return for my type of business?

2. Do you have a PTIN?

3. Are you familiar with my state requirements for filing taxes?

4. What documents do you need from me?

5. Will you assist me after I have filed my taxes if I have additional questions.

6. Are you available year-round?


Services offered

Tax Preparation Services Individual Tax Preparation Business Tax Preparation