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Marlene L.
Frequently asked questions
What is your typical process for working with a new customer?
New clients normally I have them sit in my office but due to the coronavirus I can't have anyone in my office. so I do FaceTiming I explain them exactly what documents they need to have to work towards their taxes
What education and/or training do you have that relates to your work?
Accounting . Yearly IRS mandatory study
Do you have a standard pricing system for your services? If so, please share the details here.
Pricing start from 100 to 500 or more depending on the situation
How did you get started in this business?
Always liked it doing tax accountant. So I started after I graduated by friends referrals.
What types of customers have you worked with?
earning wage w2 , self- emplees , contractor
Describe a recent event you are fond of.
CLIENT WALK INTO MY OFFICVE NEED HELP IN RETREAVING REFUND, I LOOK ON THE REFUND SYSYTEM AND FOUNF OUT HER MONEY WAS WAITING FOR HER APPROVAL IN HER PERSONAL BANK ACCOUNT, I SET HER ON A BANCK CALL AND BANK RELESED THE FUNDS
THE FEELING KNOWING SHE WAS GOING TO HAVE EXTRA MONEY TO BUY HER KIDS FOOD WAS PRICELESS
What advice would you give a customer looking to hire a pro in your area of expertise?
View every tax preparer credentials with irs.gv system before sit down to work.
What questions should customers think through before talking to pros about their needs?
Ask for profetional credentials.