10 years in business
About this pro
Established in 2006, and recently reorganized as a non-profit agency, the mission at West Valley Counseling Center in San Fernando is to provide high quality, affordable therapy and family counseling in a private practice setting. Supported by client fees, fundraising activities and direct donations, our goal is to meet the needs of those who cannot afford, or do not have access to, these services due to economic circumstances.
Affordable mental healthcare contributes to a healthy society, helping us shift what radiates out. We move through our trauma and pain, ultimately finding acceptance, understanding and love.
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Tarzana, CA 91356
What is your typical process for working with a new customer?
We begin each relationship with the client through the first intial phone call. During this call, we begin the intake process where brief information is gathered that pertains to demographics, client's needs and motivation for seeking services. Following this intake, the information is given to our Intake Coordinate who then assigns a therapist to contact the client directly within 24 hours to schedule the first appointment. Each therapist is selected based on the client's needs and availability.
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